This is the privacy policy (“policy”) for ukpethouse.com which is run and provided by Phantoria (we, us, and our). Phantoria is located via the URL https://phantoria.com/. We can also be contacted at info@phantoria.uk.

At Phantoria, we care about your privacy. We care about transparency and we’re committed to being upfront about our privacy practices including how we treat your personal information.
Phantoria will not sell user information to third-party sites.

Informational use of the website
When you visit our website for informational reasons, i.e. without registering for any of our provided services listed and without providing us with personal data in any other form, we may automatically collect additional information about you which will contain personal data only in limited cases and which is automatically recognized by our server, such as:
Examples might include:

• The type of secure connection for online payments: We ensure that all online payments are securely processed using SSL. Your payment information is encrypted and securely transmitted to prevent unauthorized access.
• Users’ personal information and images are not used without their consent: We respect your privacy and will not use your personal information or images without your explicit consent. Your personal data and images are only used for the purposes specified in this Privacy Policy or with your consent.

• your IP address- your device type, the date and time of your requests; the content of your requests; information on your browser version; your screen resolution; information on your operating system, including language settings.
  We use such information only to assist us in providing an effective service (e.g. to adapt our website to the needs of your device or to allow you to log in to our website), and to collect broad demographic information for anonymized, aggregated use.

Moreover, when you order from our website we will use the collected information to process orders and provide customer service. We may also use this information to contact customers with product updates, special offers, or other information related to their accounts. We may share customer information with third parties such as payment processors, credit card companies, and shipping companies to process orders and provide services. We will not share customer information with any other third parties. We have taken appropriate measures to ensure the security of the customer information we collect. We use encryption technology to protect sensitive information, such as payment information. We also use secure servers to store customer data.

If you tick the opt-in box to sign up to our newsletter we will be able to send you our exclusive offers and promotions on your brand of pet food, educational mailers about the health and welfare of your pet, and even fun updates on our business via Email or SMS. You have the right to ask for a copy of the information held by us about you in our records. You also have the right to correct any inaccuracies in the information or unsubscribe at any time. You can also inform us about your objection by contacting our customer service at info@phantoria.uk or via Live Chat.

Address: Northlight House, Pendle Road, Nelson BB9 5FE, United Kingdom
Email: info@phantoria.uk
Phone: +447893912617